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South Africa: Home - Consumer Protection Act has "serious implications"
[IOL BusinessReport: 2010-03-11]
Submit your comment The Consumer Protection Act (CPA)- to be introduced in October this year - has serious implications in every aspect of business relating to consumer relations, said consultancy House of Performance on Thursday. Gregoire Aucamp, an advisor at the consultancy which focuses on continuous improvement, said retailers, wholesalers and manufacturers would need to take steps to minimise potential losses and lawsuits for poor service and defective products. "Companies need to evaluate the c. . .
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